
User experience evaluation (also usability evaluation) is the fastest and affordable way to evaluate user-friendliness of a product and to identify possible weak points for various users with various experiences.
Evaluation is handled by several experts, whose rich experience enables them to uncover and record the product�s problem zones, which reduce usability. The identified problem zones are ranked by their possible impact on the user�s activities. Further on the experts suggest ways of usability improvement.
Beside this, designing path of evolution of user experience for various user auditories, so-called Costumer Journey, and scenarios of user-product interactions for each step, use cases in various contexts of use, barriers and drivers.
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Completed projects of research and testing:
- UI of touch-screen MGSU - usability evaluation
- Web-interface of corporte site Megafon - usability evaluation
- Web-interface of corporate site Tekora - usability evaluation
For OAO "VimpelCom":
- Self care of services Beeline (https://uslugi.beeline.ru) - briefing of usability testing
- WAP-portal Beeline (wap.beeline.ru) - briefing of usability testing
- WAP online shop of mobile content "Zagruzi" (zagruzi.beeline.ru) - usability evaluation, briefing of usability testing
- Mobile e-mail BMail - usability evaluation, briefing of usability testing
- Service "Svoi (Chat)" - usability evaluation
- Service "Voicing message" - usability evaluation, briefing of usability testing
- Service "Multiline" - usability testing
... and others.
Read more about � usability evaluation and usability testing.
Portfolio holds only small part of projects, which was designed in last 10 years.
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See also: Theory of usability
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